Shipping policy
Please be patient with shipping as there may be some delays through the Australia Post delivery system especially during busy times.
Leather hides will be sent in a roll if two or more are purchased, unless purchased with other products that cannot be rolled. One hide will be sent folded.
***Any orders placed after 18th December may be processed w/c Monday 12th January***
Within Australia
$15 flat rate standard shipping.
FREE shipping for orders over $150
All of our products are handmade. Most items will be in stock and will be dispatched quickly and delivered within 3-7 working days through Australia Post.
Delivery times will vary depending on your location. Regional areas, WA, QLD, and NT, will take longer to ship.
Please allow extra time during peak times eg. Christmas, Mother’s Day, and during sales.
If an item is not in stock, it will usually take us 2-3 days to make and we will dispatch within the week.
Customized and personalized items may take an extra 2-7 days to complete (depending on workload). Your order will then be shipped once completed (usually within a few days for most items). If you require your order urgently, please contact us and we will do our best to meet your time frame.
You will be notified by email when your order has been shipped. Delivery may take 3-7 days once your order is dispatched, depending on your location.
If you have not received confirmation of your order and tracking details via email, please contact us via email.
If you are not home at the time of delivery, a calling card will be left to notify you that your parcel is ready for collection at your local post office.
Express shipping is not available on most bulky items (over 1.9kg).
International Shipping
Please contact us via email for international shipping rates and enquiries.
Out of Stock Items
As all of our products are handcrafted in small quantities here in our locally based workshop, there may be a delay for popular products. We will communicate directly with you if the product ordered is temporarily unavailable or there is a delay in the production of the order and will notify you of an expected completion date.